Privacy Policy

Information We Collect

When you submit inquiries or service requests through our website, we collect the following information:

• Full name
• Email address
• Service selection details
• Any additional information you provide in message fields

We do not collect sensitive personal data such as financial information, health data, or identification numbers through this website.

How We Use Your Information

Information collected is used exclusively for the following purposes:

• Responding to your service inquiries and consultation requests
• Providing the estate advisory services you have requested
• Communicating updates related to your specific property search or consultation
• Maintaining records of client interactions for service continuity

We do not use your information for marketing purposes unrelated to your specific inquiry. We do not sell, rent, or share your personal information with third parties except as described in this policy.

Information Sharing and Disclosure

We may share your information in the following limited circumstances:

• With property landlords or agents when coordinating viewings or lease negotiations on your behalf, and only with your explicit consent
• When required by law, court order, or legal process
• To protect our rights, property, or safety, or that of our clients or the public

We do not engage in automated sharing of client data with external platforms or marketing services.

Data Storage and Security

Personal information is stored securely using industry-standard practices. We implement technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction of your information.

Data is retained only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable legal obligations. Client information related to completed consultations is archived after two years of inactivity.

Cookies and Tracking

This website uses browser local storage to remember your cookie consent preferences. We do not use tracking cookies, analytics platforms, or third-party advertising networks.

For detailed information about our cookie practices, please refer to our Cookies Policy.

Your Rights

You have the following rights regarding your personal information:

• Access: You may request copies of the personal information we hold about you
• Correction: You may request correction of inaccurate or incomplete information
• Deletion: You may request deletion of your personal information, subject to legal retention requirements
• Restriction: You may request restriction of processing under certain circumstances
• Objection: You may object to processing of your information for specific purposes

To exercise these rights, contact us at [email protected] with specific details of your request.

Third-Party Links

This website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any external sites you visit.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The effective date at the top of this page indicates when the policy was last revised. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Information

For questions about this privacy policy or our data handling practices, contact us at:

glacier-logic
42 Sunbridge Road
Bradford, West Yorkshire
BD1 2AE
United Kingdom
Email: [email protected]